Frequently Asked Questions

Making an Appointment and General Questions

1. Do you offer free consultations?

Absolutely! We offer free in-home consultations to discuss your window, door, or siding needs and provide a personalized quote.

2. How can I schedule an appointment?

You can schedule an appointment by calling us at (856) 216-1888 or via our contact us form!

3. What should I expect during a consultation?

Our comprehensive services are designed to make your window, door, or siding replacement project as seamless and worry-free as possible. Here’s what we take care of for you:

  • Discuss your needs: We’ll listen carefully to understand your goals for your window, door, or siding project, such as improving energy efficiency, enhancing curb appeal, or increasing noise reduction.
  • Recommend product options: Based on your needs and budget, we’ll present various product options and explain the benefits of each. We can also discuss Energy Star certified options that may qualify for tax rebates.
  • Provide a detailed quote: You’ll receive a transparent quote outlining the cost of materials, installation, and any additional services you may need.
  • Professional Installation: Our experienced and insured installers will handle the entire installation process with precision and care.
  • Meticulous Cleanup: We leave your home clean and debris-free after the installation is complete.
  • Final Walkthrough: Once the project is finished, we’ll conduct a thorough walkthrough with you to ensure everything meets your expectations and answer any questions you may have about operating or maintaining your new windows, doors, or siding.
  • Responsible Material Disposal: Whenever possible, we prioritize recycling unused materials according to local regulations. This minimizes environmental impact and demonstrates our commitment to sustainability.

4. What are the benefits of replacing windows?

Upgrading your windows can bring a multitude of benefits to your home. Modern windows with superior insulation (indicated by lower U-values) and ENERGY STAR certification can significantly reduce your heating and cooling costs, potentially leading to substantial savings on utility bills. Additionally, some energy efficient window replacements may qualify for tax rebates or credits.

The aesthetic upgrade of new windows can significantly improve your home’s curb appeal, potentially boosting its value and attracting potential buyers. Upgraded windows can also offer better protection from the elements and may feature enhanced security features for added peace of mind.

6. Do you offer any discounts or promotions?

We are committed to providing competitive pricing and value for our customers. While we can’t disclose specific promotions here, we do offer seasonal discounts and promotions throughout the year. The best way to find out about current deals is to schedule a free consultation. We can discuss your project needs and explore any applicable discounts or financing options that might be available.

7. How much will window or siding replacement cost?

The cost of window or siding replacement can vary depending on several factors:

  • Material selection: The type of window or siding material you choose will significantly impact the overall cost. Vinyl windows and siding are generally more affordable than options like fiberglass or wood.
  • Brand and quality: Different brands and qualities of windows and siding materials can vary in price. We offer a variety of options to suit your budget and performance needs.
  • Complexity of the installation: Projects involving unique window shapes, custom configurations, or complex removal of existing materials may require additional labor and expertise, impacting the cost.

Northeast (e.g., NJ, PA, NY) Specific Factors:

  • Climate: Consider factors like harsh winters and potential coastal elements. Opt for materials that offer superior insulation and weather resistance.
  • Home Style: Many Northeast homes have traditional architectural styles. Choose window and siding materials that complement your home’s aesthetics.

We will walk you through these to ensure that we are on the same page!

8. How can I leave a review for Window Place Plus?

We appreciate your feedback! You can leave a review on our website, social media pages, Google My Business listing, Yelp, or  Nextdoor

9. How long will it take to complete a window or siding replacement project?

The timeframe for your project will depend on several factors, including the size and complexity of your home, the materials chosen, and our current workload. However, during your consultation, we can provide a more accurate
estimate based on your specific needs.

In general, most window replacement projects can be installed within 1 day, while siding projects may take a bit longer depending on the size of your home.

10. How much can replacing windows or siding increase my home's value?

Replacing old, drafty windows and worn-out siding with energy-efficient and visually appealing options can significantly enhance your home’s value. The exact increase depends on several factors, including:

  • The overall condition of your home: A well-maintained home with updated features will generally see a higher value increase.
  • Local market trends: The real estate market in your area will influence how much buyers are willing to pay for upgrades like new windows and siding.
  • Quality of materials and installation: Investing in high-quality materials and professional installation will maximize the return on your investment.

According to industry reports, including the 2024 cost vs. value report, replacing windows can recoup between 60 and 65% of the project cost and siding replacement can recoup up to 80% of the cost when selling your home. See https://www.remodeling.hw.net/cost-vs-value/2024/

Note also that The NAHB publishes a Remodeling Impact Report which analyzes the impact of home improvements on various aspects, including resale value. The report might not focus solely on ROI, but can offer valuable insights. You can usually find the report on the NAHB website (https://www.nahb.org/).

Call us at (856) 216-1888 to discuss!

11. How do I properly care for and maintain my new windows and siding?

With proper care, your new windows and siding will last for many years. We’ll provide you with detailed care and maintenance instructions specific to your chosen materials. Generally, these may include periodic cleaning, lubrication (for windows), and inspections for signs of wear or damage.

12. How are Window Place Plus products and services environmentally friendly?

At Window Place Plus, we’re committed to environmental sustainability in both our products and services. Here’s how we maintain our eco-friendly approach:

  • Energy-efficient products: Our windows and doors are designed to maximize insulation, reducing heating and cooling costs and lowering overall energy consumption.
  •  Sustainable materials: We offer products made from recycled and recyclable materials, including vinyl and fiberglass options that require less energy to produce than traditional materials.
  • Long-lasting durability: Our high-quality products are built to last, reducing the need for frequent replacements and minimizing waste.
  • Responsible manufacturing: We partner with manufacturers who prioritize environmentally friendly production processes and waste reduction.
  • Proper disposal: During replacements, we ensure old windows and doors are disposed of or recycled properly, minimizing landfill impact.
  • Energy Star partnership: Many of our products are Energy Star certified, meeting strict energy efficiency guidelines set by the U.S. Environmental Protection Agency and the U.S. Department of Energy.
  • Home energy efficiency: By improving your home’s insulation with our products, we help reduce your overall carbon footprint.
  • Educational approach: We educate our customers on how to maximize the energy-saving benefits of their new windows and doors.
  • Ongoing research: We continually research and integrate new environmentally friendly technologies and materials into our product lines.

Have more questions? Feel free to call us at (856) 216-1888

Our Products and Services

1. What types of windows do you offer?

We offer a wide variety of window options to meet your needs
and budget, including:

  • Composite wood (known for durability and beauty)
  • Vinyl (including best-in-class options, some with Energy Star certification)
  • Fiberglass (known for energy efficiency and low maintenance)
  • Classic wood (offering timeless aesthetics)

Our products are Energy Star certified and rated! Have more questions? Feel free to call us at (856) 216-1888

2. What types of siding do you offer?

We offer a diverse selection of siding options for a beautiful and durable exterior, including:

  • Insulated vinyl (providing excellent energy efficiency)
  • Composite (combining aesthetics with low maintenance)
  • Wood (offering classic beauty and natural insulation)

And many others! Have more questions? Feel free to call us at (856) 216-1888

3. Do you also install doors?

Yes! We offer a selection of sliding doors and custom front doors to complete
your home’s exterior

  • Sliding Doors: Patio doors in various styles and materials to create a seamless transition to your outdoor space.
  • Custom Front Doors: We can design and install a custom front door that makes a grand statement and reflects your unique taste.

Our experienced installers will ensure a perfect fit and finish for all your door installations.

4. Do you do Gutters?

We do! Gutters are a crucial element for protecting your home’s foundation from water damage. We can install seamless gutter protection systems in various materials and styles to complement your home’s exterior.

5. Can you help with other exterior projects besides windows, doors, and siding?

While we specialize in windows, doors, and siding, we understand you may have other exterior needs for your home. We’re happy to connect you with our trusted partners who specialize in various exterior services, such as brick staining or roof replacement. These partners share our commitment to quality workmanship and customer satisfaction. Just let us know what you’re considering, and we’ll be happy to make a referral. Feel free to call us at (856) 216-1888

Company and Service Area

1. How long has Window Place Plus been in business?

Window Place Plus is a proud family-owned business with over 35 years of experience serving satisfied customers across the East Coast. This longevity reflects our commitment to quality products, exceptional service, and building lasting relationships with our clients. We’ve grown alongside our communities, understanding the unique needs of East Coast homeowners

2. What is your service area?

Our primary service area covers New Jersey, Pennsylvania, and New York.
These states are home to a diverse range of architecture and climates, and we have the expertise to handle projects in each region. In some cases, we may be able to extend our services to locations on the East Coast (e.g., MD and DE). Feel free to inquire about your specific location, and we’ll be happy to discuss the possibility of serving your needs. Feel free to call us at (856) 216-1888

3. What makes Window Place Plus different?

Several key factors set Window Place Plus apart:

  • No-Pressure Sales: We focus on education and helping you find the best solutions for your needs. You’re welcome to ask questions and explore your options at your own pace, with no obligation to move forward with a project.
  • Exceptional Customer Service: From the initial consultation to project completion, we prioritize your satisfaction. Our dedicated team is committed to clear communication, addressing your concerns promptly, and exceeding your expectations throughout the process.
  • Direct Manufacturer Relationships: We build strong relationships directly with leading manufacturers. This allows us to offer top-quality products at competitive prices, ensuring you get the best value for your investment.
  • Experienced Team: Our team is comprised of qualified professionals with extensive experience in window, door, and siding installation. They are highly skilled, detail-oriented, and dedicated to delivering flawless results that meet the highest standards.
  • Local Expertise: As a family-owned business with a long history serving the East Coast, we understand the unique needs of our region. We stay up-to date on local building codes and regulations, ensuring your project complies with all requirements.

By combining these elements, Window Place Plus provides a comprehensive and worry-free experience for your window, door, and siding projects.

Financing and Additional Resources

1. Do you offer financing options?

We understand that investing in new windows, doors, or siding can be a significant decision. To help make your project more affordable, we offer various financing options through trusted lenders. During your consultation, we can discuss your budget and explore financing solutions that fit your needs.

2. How do I handle a window, door, or siding problem?

 If you encounter an issue with your existing windows, doors, or siding, there are a few options:

  • Call us at (856) 216-1888: This is the quickest way to connect with our knowledgeable customer service team. Briefly describe the problem, and they’ll be happy to troubleshoot potential solutions and determine the best course of action.
  • Visit our website: Our website may have resources and troubleshooting guides to address common window, door, and siding concerns.
  • Schedule a service call: Depending on the complexity of the issue, a service call might be necessary. We can dispatch a qualified technician to diagnose the problem and provide a repair estimate.

Warranties and Business Operations

1. Can I learn more about the warranty on your products?

Absolutely! We stand behind the quality of our products with comprehensive warranties that provide you with peace of mind. During your free consultation, a qualified representative will explain the specific warranty details associated with your chosen products. This will cover aspects like the length of coverage, what’s included, and the claims process.

2. How can I contact you outside of business hours?

You can leave a message at (856) 216-1888 and we will return your call as soon as possible! Our voicemail system allows you to leave a detailed message with your name, contact information, and a brief description of your inquiry. We prioritize returning all messages during the next business day.

    3. Where can I get more information?

    Here! Our website, windowplaceplus.com, is a valuable resource
    for homeowners considering window, door, or siding projects. Here’s what you’ll find:

    • Product Information: Explore detailed information about the various window, door, and siding options we offer, including materials, benefits, and styles.
    • Project Inspiration: Get inspired by beautiful before-and-after photos showcasing the transformative power of our products.
    • Educational Resources: Learn more about the advantages of energy-efficient windows, the importance of proper ventilation, and other valuable home improvement topics.
    • Financing Options: Discover the financing options we offer to make your project more affordable.
    • Schedule a Consultation: Easily schedule a free in-home consultation directly through the website.

    4. Can I get a quote online?

    While we don’t offer instant online quotes, there’s a good reason! We believe a personalized consultation is the best way to ensure you receive an accurate and tailored quote that reflects your specific needs and project goals. During your consultation, we’ll discuss your budget, desired outcomes (e.g., increased energy efficiency, improved curb appeal), and preferred materials. This allows us to create a customized quote that accurately reflects the cost of materials, installation, and any additional services you may need. Additionally, we can explore potential tax rebates available for Energy Star certified products, further enhancing the value of your project.

    Tax Rebates and Energy Efficiency

    1. Can I get tax rebates for installing new windows?

    Absolutely! The federal and state government offers tax credits for installing Energy Star certified windows that meet certain criteria. These credits can help offset a portion of the cost of your project. Our team stays up-to-date on these programs and can assist you in exploring your eligibility during your consultation

    Here are some key points about the federal tax credit for energy-efficient windows:

    2. How much can I save on energy bills with new windows?

    Replacing old, drafty windows with energyefficient options can significantly reduce your energy bills. The exact amount you save depends on several factors, including:

    • Climate: The difference in heating and cooling costs between your summers and winters will significantly impact your potential savings.
    • Window size and type: Larger windows and single-pane windows typically lose more energy than smaller windows or double/triple-pane windows.
    • Current level of window insulation: The better your existing windows are insulated, the less significant the improvement from new windows might be.
    • Usage patterns: How often you use your heating and cooling systems will also influence your energy savings.
    • Cost of energy: The price you pay for electricity and heating fuel will affect your overall savings.

    While we can’t provide an exact figure without a consultation, Energy Star estimates that homeowners can save between $125 and $340 per year by replacing single-pane windows with Energy Star certified options. In some cases, the savings can be even higher. See the National Cost Savings Estimates for Choosing ENERGY STAR Qualified Windows.

    Schedule a free consultation to discuss your specific situation and explore the potential energy savings you can achieve with new windows. Call us at (856) 216-1888!

    Ready to Transform Your Home?

    Contact us today to schedule a free in-home consultation. Our team is ready to help you choose the best windows, doors, and siding for your home. Call us at (856) 216-1888 or fill out our online form to get started. Experience the difference that quality products and expert installation can make for your home with The Window Place Plus.